Returns are accepted.
We accept returns within 14 days of receipt. Items must be unused and where possible unopened. You are responsible for the cost of returning the item to us unless the item is defective in which case we will pay for return shipping. Please include the item number and/or your user id with the returning item.
We prefer you to contact us first so that we can begin to resolve any problems that you may have.
Your statutory rights are not deminished by this policy.
If sending a return please contact us straight away for a returns number and then post the goods back to us at our address below. We strongly recommend that you obtain a free "Certificate of Posting" from the Post Office or proof of dispatch by carrier, as we cannot accept responsibility for packages lost in transit. All items must be in perfect condition and in their original packaging.
 |
Our committment to your satisfaction
We offer a 14-day no quibble money back guarantee (starting from the day you receive the goods), refunding the full value of the goods, we do not refund the cost of returning the items to us. | |
